Privacy Policy

Information we receive

If you contact us by email, telephone or WhatsApp, we may receive your name, contact details, the contents of your enquiry and any other information you choose to provide.

Our website hosting and security providers may also process limited technical information, including your IP address, browser and device details, requested pages, access times and security information.

How we use information

We use personal information to respond to enquiries, understand your requirements, communicate about a possible engagement, maintain appropriate business records, operate and protect the website, and meet legal or regulatory obligations.

Where applicable, we rely on steps taken at your request before an agreement, our legitimate interests in responding to genuine enquiries and protecting the website, legal obligations, or consent where the law requires it.

Cookies and website security

The website uses essential hosting and security technology. Cloudflare may place a cookie called __cf_bm to distinguish legitimate visitors from malicious or automated traffic. It is used for security and normally expires after approximately 30 minutes of inactivity.

We do not currently use advertising cookies or a separate visitor analytics service.

Sharing information

We may share information with website hosting, security, email, telephone and communications providers; professional advisers; service providers supporting our operations; or authorities where disclosure is required by law. We do not sell personal information.

Some providers may process information outside the country where you live. Where required, appropriate contractual, organisational or legal safeguards will be used.

How long we keep information

General enquiries are normally retained for up to 24 months after the last meaningful communication. Information connected with an engagement may be kept for longer where reasonably necessary for contractual, professional, regulatory, tax, insurance or legal purposes.

Your rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict or object to the use of your personal information; request a portable copy; withdraw consent; or complain to the relevant data protection authority.

To make a privacy request, email enquiries@privatetrophyassets.com. We may need to confirm your identity before completing a request.

Security and updates

We use reasonable technical and organisational measures to protect personal information. No website, email service or internet transmission can be guaranteed completely secure.

We do not use enquiry information to make solely automated decisions with legal or similarly significant effects. The website is intended for adults and professional or business enquiries, and we do not knowingly collect personal information from children.

We may update this policy when our services, technology or legal obligations change. The current version and effective date will remain available on this page.

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